Privacy Policy

CircleSource is committed to meeting and if possible, exceeding our obligations with regard to Australian Privacy Laws. We have developed this policy to demonstrate this commitment and outline our information gathering and dissemination practices.

By using the CircleSource Application and accepting the User Agreement when registering, you also agree to this Privacy Policy. If you do not agree to this Privacy Policy, you must not use the CircleSource Application.

The terms “We”, “Us”, “Our”, or “CircleSource” includes CircleSource Pty Ltd and our affiliates.

1. What information do we collect?

CircleSource collects your information when you register on the CircleSource Application, when you visit various CircleSource pages, and when you use any other Services.

Personal Information: We may collect the following types of personal information in order to provide you with the use and access to the CircleSource Website and Services, and for any additional purposes set out in this Privacy Policy:

  • Name, and contact information, such as email address, phone number, mobile telephone number, physical address, and (depending on the service used) sometimes financial information, such as debit/credit card numbers;
  • transactional information based on your activities in CircleSource (such as Job and Task details, offers, documents, items and content you generate or that relates to your account), billing and other information you provide in order to access features of the application;
  • personal information you provide to us through correspondence, chats, dispute resolution, or shared by you from social applications, services or websites;
  • additional personal information we ask you to submit to authenticate yourself if we believe you are violating CircleSource policies (for example, we may ask you to send us an ID to answer additional questions online to help verify your identity);
  • information from your interaction with our Application, Services, content and advertising, including, but not limited to, device ID, device type, location, geo-location information, computer and connection information, statistics on page views, traffic to and from the site, ad data, IP address and standard web log information.

Aggregate Information: CircleSource collects non-identifying, general, generic and aggregate information to better inform the design of our services and gather industry wide intelligence.

Non-Personal Information: CircleSource may collect non-personal information as you use CircleSource. When you use the site, CircleSource, third-party service providers (e.g. Google Analytics), and partners may receive and record non-personal information from cookies, server logs, and similar technology from your browser or mobile device, including your IP address.

We may combine some non-personal information with the personal information we collect. Where we do so, we will treat the combined information as personal information if the resulting combination may be used to readily identify or locate you in the same manner as personal information alone.

2. How do we store your information?

We use hosting provider Amazon Web Services, therefore your information may be transferred to and stored on servers in various locations both in and outside of Australia. CircleSource takes all reasonable steps to protect your information including; using enterprise level technical and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centres, and information access authorisation controls.

3. How do we use your Information?

When you use the CircleSource Application, we may request certain information. CircleSource does not share any of your personally identifiable or transactional information with any person or entity, other than as set out in this policy. No other third party receives your personally identifiable information or other transactional data except for approximate location / geo-location information when you search for Suppliers, post a Job or for those with whom you have transactions and already share that information. The information we collect is used to improve the content of our Application, to notify consumers about updates to our Application and for communications, such as customer service.

Communications: We may send you a welcome email to verify your account and other transactional emails for operational purposes, such as system notifications related to work-flow, billing, account management, or system maintenance. You may only stop those emails by terminating your account. We may also send you promotions, product announcements, surveys, newsletters, developer updates, product evaluations, and event information or other marketing or commercial e-mails. You can opt out of receiving these email communications from CircleSource at any time by unsubscribing using the unsubscribe link within each email, updating your e-mail preferences on your CircleSource account or emailing us to have your contact information removed from our email list or registration database.

Marketing: You agree that we may use your personal information to tell you about our services and tools, deliver targeted marketing and promotional offers based on your communication preferences, and customise measure and improve our advertising. You can unsubscribe from emails at any time by clicking the unsubscribe link contained in the email.

We will not rent, sell, or share personal information about you with other people or non- affiliated companies for marketing purposes (including direct marketing purposes) without your permission. We may use and share Non-Personal Information for our marketing purposes, including, without limitation, marketing on other websites. For example, we may use the information to control the number of times you have seen an ad, deliver ads tailored to your interests, and measure the effectiveness of ad campaigns. You can prevent us from tailoring our ads to you on other websites by deleting your cookies (see below).

4. Sharing your Information

We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that User activity or other content violates the rights of others, or protect anyone’s rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations. As stated above, we do not disclose your personal information to third parties for their marketing purposes without your explicit consent.

We may disclose personal information to our related bodies corporate and third-party suppliers and service providers located overseas for some of the purposes listed above. We take all reasonable steps to ensure that any overseas recipients of your personal information do not breach the privacy obligations relating to your personal information.

We may disclose your personal information upon a business transition; At the sale or transfer of CircleSource and/or all or part of its assets, your personal information may be among the items sold or transferred.

We may share aggregate data with advertisers and other third parties. CircleSource uses industry-standard encryption technologies when transferring and receiving consumer and transaction data exchanged with our site.

5. Cookies

Cookies are pieces of data assigned by a web server that uniquely identify the browser on your PC. CircleSource uses cookies called “persistent” cookies to enable the site to remember you on subsequent visits, speeding up or enhancing your experience of services or functions offered. Cookies also enable our systems to gather information about your navigational patterns through the site. You have the option to disable cookies at any time through your browsers. We may also store your website activity in cookies which may be used by third party vendors, including Google, to serve ads based on your behaviour on our website.

The third-party vendors (e.g. Google Analytics) may receive and record non-personal information from cookies, server logs, and similar technology from your browser or mobile device, including your IP address. You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

If you access our Services with your login credentials from a social networking site (e.g., Facebook or LinkedIn) or if you otherwise agree to associate your CircleSource account with a social networking account, we may receive personal information about you from such social networking site, in accordance with the terms of use and privacy policy of the social networking site. For example, Facebook may share with us your friend list, birthday, information about the interests of you or your friends or other personal information, in order to help us establish your account, tailor services to you and find other current or potential site users that you know. We may add this information to the information we have already collected from you via other aspects of the Site. You are also subject to the social networking site’s terms of use and privacy policy. We use the OAuth (open authorisation) protocol to enable us to access this information without collecting your password when you agree allow another application to access your account information.

6. Accessing and updating your Information

You can update your information through your account profile settings. If you believe personal information that we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it.

Additionally, you may request access to any personal information we hold about you at any time by contacting us at Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We may charge you a fee to cover our administrative and other reasonable costs in providing the information to you. We will not charge for simply making the request and will not charge for making any corrections to your personal information.

There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.

7. Managing Privacy or Data Breaches

For information on how CircleSource manages any privacy or data breaches, visit our Privacy/Data Breach Policy.

8. Changes to our privacy policy

CircleSource may change this privacy policy from time to time. Any updated versions of this privacy policy will be posted on our website. Please review it regularly.

This privacy policy was last updated on 31 October 2019.